Our Hoffman Estates clinic is a great choice for anyone in the Northwest Suburban area. It’s centrally located, close to major expressways, has plenty of parking and a lot of other kinds of medical facilities are nearby. We spoke with Dr. Michael Lacey, the foot and ankle surgeon who heads up this location. He described what made this clinic unique and a great option for those in the neighborhood.
Why is the Hoffman Estates clinic a great option for foot & ankle care in the area?
There are so many different reasons to consider this clinic if you’re in the area. This location is within walking distance of many other healthcare providers, such as Ascension Saint Alexius. That alone just goes to show how this location is so central to healthcare in the Hoffman Estates area. In just our area, we have a lot of different kinds of medical groups, physical therapy clinics, pain management groups and primary care providers.
I work closely with the Alexian Brothers Medical Group, which includes Dr. Michael Osten and Dr. Stephen Behnke Benke and they are great doctors and really easy to work with, so I have no problems referring patients to them.
What services and technology do you provide at the Hoffman Estates clinic do you want to highlight?
We provide a wide range of diagnostic testing, advanced imaging, blood tests… really anything that our patients need to be done to provide the best foot and ankle care. Also, since we’re so close to the providers we refer to, our patients can get their follow up care very quickly. A lot of times people will just leave the office and dart right across the street to the hospital and get stuff done, so it really makes the most of their time.
You mentioned proximity to Chicago-area expressways. Can you be more specific?
Of course! Our clinic is right off of I-90 and really convenient for people living in Schaumburg and the surrounding area. Just look for Higgins Road and Barrington Road; patients like how easy it is to get to us. We’re at a really big intersection in one of the busiest parts of Hoffman Estates.
What are aspects about the Hoffman Estates location makes this the ideal place for people with foot & ankle discomfort or pain to visit?
We’re pretty much a one stop shop for everything you need to get your foot or ankle issues taken care of. We have ultrasound, Shockwave, X-ray, imaging… all sorts of bracing. We’re also one of the newest offices in the practice, so it's very well maintained and decorated. A lot of my patients comment that it’s very modern and chic. That’s a nice thing to hear from people who know style! I just love that it has a lot of big windows, it makes it easier to do what I need to do!
How easy is it to make an appointment?
We can see people right away. That’s one of the best parts about the Hoffman Estates clinic. We have a lot of flexibility on the days I’m there. I encourage anyone to call our switchboard and we’ll do our very best to get you in at the time and date that works.
Are you local to the area?
Yes, I live in Schaumburg right across the street from Lou Malnati's, I often bump into patients at the grocery store, grabbing pizza, running into Walgreens, picking stuff up around town. So I see people all over town and enjoy seeing how people are doing outside the office. The niceness of living in the area is when someone says, “Oh, I live over here” and describe an intersection and you know exactly where they're talking about. So I'm very familiar with the Schaumburg/Hoffman Estates area.
What’s your approach to patient care?
Whenever I enter a room, I treat the patient like they're part of my family. Oftentimes patients will say, “if this was your mother or your brother, what would you do?” And I give them the same answer I would give my mother or brother whenever I go in the room. I don't go in distracted, I don't sit behind a computer and I'm not typing the entire time. I sit down face-to-face and have conversations about what’s going on with my patients. I might scribble a note here and there, but for the most part, I am engaged, talking the entire time listening to the patient. I will listen and won't interrupt; I’ll let you say everything you feel needs to be said, and then I'll interject with what I believe I can do to help with whatever means might be necessary. I’ve found that after listening and taking the time to carefully exam my patients, I can give them the best and most compassionate care possible.
